FAQ

What are the delivery times?

1–3 business days within Denmark.
Click & Collect: ready within 2 hours.

How does returns work?

Please email info@allurearchive.com for return instructions. Return shipping is paid by the customer.

Can I return beauty devices?

Only if they are: Unused in original, sealed packaging.
Used devices cannot be returned for hygiene reasons.

Are the products safe?

Yes – all devices are CE-certified and selected in accordance with European standards.

How do I clean my devices?

Wipe them with a clean, dry cloth. Keep electronic components away from water. For Skin Pens: modules may be used up to 3 times for private use, provided they are thoroughly disinfected.

Who can I contact if I have questions?

info@allurearchive.com