Refund policy

ENGLISH
ALLURE ARCHIVE
Return Policy

14-day right of return
You may return your order within 14 days.

Please email us at info@allurearchive.com, and we will send you instructions and (if requested) a return label.
Return shipping costs are paid by the customer.

Returns should be sent to:
Allure Archive / Lomé Care
Vestergade 81C
8600 Silkeborg
Denmark

Products that CANNOT be returned
For hygiene reasons, the following items cannot be returned if the seal has been broken:

  • Skincare products

  • Masks

  • Opened serums

  • Used beauty devices

  • Modules and needle cartridges

Refunds
Refunds will be issued to the original payment method within 3–7 business days after the return has been received.

__________________________

DANISH
ALLURE ARCHIVE
Returnering

14 dages returret

Du kan returnere din ordre indenfor 14 dage.

Skriv til os på info@allurearchive.com, så sender vi dig instruktioner og (hvis ønsket) en returlabel.
Returfragt betales af kunden.

Returnering sendes til:
Allure Archive / Lomé Care
Vestergade 81C
8600 Silkeborg
Danmark

Produkter, der IKKE kan returneres
Af hygiejnemæssige årsager kan følgende ikke returneres, hvis forseglingen er brudt:

  • Skincare
  • Masker
  • Åbnede serummer
  • Brugte beauty devices
  • Moduler og nålehoveder

Refundering
Pengene refunderes til samme betalingsmetode indenfor 3–7 hverdage efter modtagelse.